FAQs

Please note all prices are in Malaysian Ringgit (RM)

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 8 hours of purchase

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

• Custom or personalized orders
• Facemasks or hair accessories (Hygiene issues)
• Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order:

drjosworkshop@gmail.com

Messenger @drjosworkshop